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PILLARS OF OUR SUCCESS

Three pillars form the framework for this

The success of Printer Support Corporation is based on three essential pillars that shows us the way into the future: customer proximity, competent advice and technical know-how. The success of Printer Support Corporation is based on three essential pillars that shows us the way into the future: customer proximity, competent advice and technical know-how.

Customer proximity

With our company structure, we ensure proximity to customers and competent and intensive, advice and support. Our employees from the Customer Support, some of them proven specialists in the industry, are available to assist you with application questions in a competent and friendly manner. To get a quick resolution for your printer issue is our teams motto.

Competent advice

Our printer support specialists help you with software implementation and reliably handle complex software and driver issues for you. Experienced trainers are on the road throughout the world to hold training, seminars and workshops at training centers near you or directly at your location.

Technical know-how

For technical questions or problems, our expert printer technical support will first take care of your concerns over the phone. If required, they also use a remote maintenance tool to help you reliably and quickly.

Services where we have stronghold are

We measure the success of our work by the satisfaction of our customers. With expertise at all levels of the company and in close contact with the user, we continue to develop our printer support module.

Continuous and healthy growth confirms us and our philosophy. Numerous new customers deliberately choose Printer Support Corporation year after year because they are convinced of the qualities of our service.

We see ourselves as customer service providers with the aim of making the work easier for our customers.

The ability to technically help the customers in a friendly and patient manner is scarce throughout the industry but we assure you that with our strict and in depth training module, you would find it extremely easy to understand and resolve the issue.

In doing so, we always consider market impulses, technical innovations and legal requirements in the development Support module. Close cooperation between product management, customer support team and programming makes this possible. Of course, we also take the customer suggestions into account in the development of the support structure, because only in this way can we ensure the principle of The Printer Support Corporation – simple, fast, long lasting.

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If the HP support representative asks you for a processing number, you can have one created on the HP support website.